Late payment is a common frustration. A clear system helps.
Agree terms first
State your rates, payment deadline and any deposits in your contract or proposal. Put them in writing.
Invoice promptly
Send the invoice as soon as the work is delivered or the milestone is reached. Delay in sending leads to delay in payment.
Include the essentials
Add your details, the client’s details, an invoice number, the date, a description of the work, the amount, the due date and how to pay. Check what your country requires.
Keep a tracker
Use a spreadsheet or invoicing tool to record what you have sent and what has been paid.
Follow up politely
If payment is late, send a friendly reminder, then a firmer one. Keep records of all communication.
Set a weekly time
Choose a regular slot, such as Friday afternoon, to send invoices and chase payments.
Consider late fees
Where it is appropriate and legal, include a late payment clause in your terms.
